top of page

Refund Policy

Last updated: June 3, 2026

At MTVSTREAM, we strive to provide exceptional consultancy services for your streaming needs. Please note that MTVSTREAM is an independent streaming consultancy. We do not represent, partner with, or hold any official affiliation with any streaming platform or service provider. Our expertise is focused solely on providing strategic advice and technical optimization for your viewing experience.

LAST UPDATED: APRIL 1, 2024

LEGAL POLICIES & DISCLOSURES

INDEPENDENT CONSULTANCY DISCLOSURE

MTVSTREAM operates as an independent consultancy services provider. We are not representing, partnered with, affiliated with, or officially connected to any streaming company or platform service. Our function is exclusively to provide expertise and guidance on streaming platforms. We do not provide subscription access or official customer support for third-party streaming providers.

TERMS AND CONDITIONS

By utilizing MTVSTREAM services, you acknowledge that our advice is based on independent research and professional evaluation. We are not responsible for changes made by external streaming platforms to their prices, content availability, or service quality. Users are solely responsible for their billing relationships with their chosen streaming providers.

PRIVACY POLICY

Your privacy is paramount. MTVSTREAM only collects data necessary to customize your streaming consultancy experience. Because we are independent and do not partner with streaming providers, we will never request or require your sensitive login credentials for third-party platforms. We recommend using secure, unique passwords for all your individual streaming accounts.

REFUND POLICY

MTVSTREAM provides intellectual services and professional expertise. Once a consultancy session has been conducted, the service is considered fully delivered and non-refundable. Cancellations must be made 24 hours in advance to reschedule. MTVSTREAM is not responsible for and cannot process refunds for any third-party streaming subscriptions or hardware purchases.

Last updated: June 15, 2026

Privacy Policy

1. Independent Consultancy Status

MTVSTREAM is an independent consultancy firm. We clearly state that we are not representatives, partners, or authorized agents of any streaming service providers, platforms, or hardware manufacturers. Our services are strictly educational and advisory in nature, centered around optimizing your independent streaming setup.

2. Data Collection & Third-Party Platforms

We only collect information necessary to provide our consultancy services. Consultations may involve navigating third-party platforms. MTVSTREAM is not responsible for the privacy practices or content of these external services. Users are encouraged to review the privacy policies of any streaming provider they choose to utilize independently.

Terms & Conditions

By engaging with MTVSTREAM, you acknowledge that our advice is for informational purposes. As independent consultants, we do not provide access to streaming content ourselves. We do not represent any streaming platform and provide consultancy strictly about platform optimization.

Refund Policy

Consultancy fees are for time and expertise. Because MTVSTREAM is an independent consultant and does not control external streaming platforms, we cannot offer refunds for issues relating to third-party subscription, pricing, or content availability.

Privacy Policy

Last updated: June 15, 2026

At MTVSTREAM, we are committed to protecting your privacy. This policy outlines how we handle information. MTVSTREAM is an independent consultancy and does not represent, partner with, or have any official affiliation with any streaming platform or company. Our services are strictly limited to providing expert advice and optimization for your streaming setup. We collect only necessary information to facilitate our consultancy services, such as contact details and technical specifications of your home network, and we do not sell your data to third parties.

Terms and Conditions

By engaging with MTVSTREAM, you agree to these terms. MTVSTREAM provides consultancy services only. We are not a streaming service provider, nor do we provide access to content. Users must maintain their own legal subscriptions to streaming platforms. Usage of our consultancy advice is at your own discretion, and results depend on your specific hardware and internet service provider. Important Notice: MTVSTREAM operates independently and is not endorsed by, associated with, or a representative of any streaming brand or hardware manufacturer.

Refund Policy

Our refund policy is simple and clear. Because MTVSTREAM provides personalized consultancy services, fees are generally non-refundable once the consultation has been delivered. We offer expertise on platform optimization, not the technical uptime of third-party streaming services. If a technical consultation is cancelled more than 24 hours in advance, a credit may be issued. As independent consultants, we cannot issue refunds for your actual streaming subscriptions or hardware purchases.

Privacy Policy

Last updated: June 10, 2026

MTVSTREAM respects your privacy. This policy outlines how we handle information in our capacity as an independent streaming consultancy. IMPORTANT: MTVSTREAM is an independent consultant. We are not a representative, partner, or affiliate of any streaming service provider or platform. Our services are limited to providing consultancy and expert advice regarding streaming setup and optimization. We do not collect personal data beyond what is strictly necessary for service inquiry and billing purposes.

Terms and Conditions

By engaging with MTVSTREAM, you agree to these terms. MTVSTREAM provides consultancy services only. We do not provide streaming content, subscriptions, or access to third-party platforms. Clients acknowledge that MTVSTREAM is a fully independent entity and does not represent any streaming company. All recommendations are based on professional expertise and are provided 'as is'. Any hardware or software purchase recommended is the sole responsibility of the client.

Refund Policy

MTVSTREAM provides professional consultancy services. Due to the expert nature of our time-based advice and strategic planning, refunds are generally not provided once the consultancy session or project has commenced. If you wish to cancel a scheduled consultation, please contact support@mtvstream.com at least 24 hours in advance. MTVSTREAM is an independent consultancy and is not responsible for refunding payments made to any streaming platform or hardware provider.

bottom of page